Reach the editorial desk

Direct contact

• Email hello@jusegeu.site
  General questions, corrections and reuse requests.
• Editorial telephone +27 21 486 3920
  Weekdays 09:00–16:00 South African Standard Time (UTC+2).
• Data protection enquiries privacy@jusegeu.site
  Requests concerning your personal data, as described in the Privacy Policy.
• Postal address Explore South Africa Editorial
  PO Box 4187, Cape Town 8000
  Western Cape, South Africa
• Coordinates 33°55′30″S 18°25′26″E

Response times

The desk answers in the order messages arrive, normally within three working days. Corrections that affect a published figure are prioritised and the relevant page is re-dated once the change is made.

We do not answer questions about prices, availability or bookings, because we hold no commercial information. Those belong with the park authority, carrier or accommodation provider concerned.

What to include

A useful message usually contains three things: where you are going, when, and what you have already decided. With those, a route question can be answered concretely rather than generally.

If you are asking about	Include
A route	Arrival and departure airports, total days, fixed dates
A season	The month, the region, and what you want to do there
Driving	Start and end points, licence country, comfort with mountain passes
A correction	The page address and the sentence concerned
Reuse of material	Which text or image, where it would appear, and in what context

The form on the home page

The question form on the home page reaches the same inbox as the email address above. It validates entries in the browser before sending and stores nothing beyond the message itself.

Press and reuse

Requests to quote the guide or reproduce an image should state the intended publication and context. Conditions are in the Terms of Use; permission is normally granted for non-commercial editorial use with attribution.